POLICIES

R E T U R N  P O L I C Y 

NO RETURNS.  NO REFUNDS. Due to the nature of the product ALL SALES ARE FINAL.

If a customer is not satisfied with their purchase, the matter will be taken into consideration and evaluated on a case by case basis as an exchange ONLY IF the purchased item(s) has not been altered and can be returned in it's original state within 5 Days of receipt at customers expense.

 ( NO EXCHANGES on custom units)

 

REQUIRED DEPOSIT

A 50% non-refundable deposit is required on all custom orders.

 

TURN AROUND TIME/SHIPPING

 

 During normal times your order would ship AFTER 10 processing days however due to the nationwide pandemic, orders are taking up to 30 days processing time. Upon completion of unit, photos will be sent for approval. Once approved, you will receive an invoice for the remaining balance. Balance must be paid within 24 hours to prevent storage fees. If remaining balance is not paid within 10 Calendar Days of approval, Yummy Candi Collection management reserves the right to cancel the order. Deposit will NOT be returned.

Please Note: You cannot dispute charges with your bank or the payment processor if your order was delayed due to the carrier as weather conditions may effect the delivery time. Hurricanes, tornadoes and floods can cause delays which is out of the companies control.

SIGNATURE REQUIRED UPON DELIVERY

Due to dishonest individuals, in order to protect our company against false claims of non receipt of purchase or filing an unauthorized charges claim,  all bundle and unit orders will require signature for delivery. Billing address and shipping address provided to us must match or your order will be canceled. Effective May 5, 2019 ALL orders over $150.0 will require a signed authorization form, copy of ID and signature by purchaser ONLY delivery.

CUSTOMER CARE:   POLICIES   FAQS

YUMMY CANDI COLLECTION

YUMMYCANDI704@GMAIL.COM   I   704-218-9721

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