POLICIES

P A Y M E N T  O P T I O N S

Paypal, Visa, Mastercard and Discover

4- payment plan option SEZZLE is available on total purchases of $250 or more.

All orders under $250 will be CANCELED if attempt is made to utilize SEZZLE.

R E T U R N  P O L I C Y 

NO RETURNS.  NO REFUNDS. Due to the nature of the product ALL SALES ARE FINAL.

If a customer is not satisfied with their purchase, the matter will be taken into consideration and evaluated on a case by case basis as an exchange ONLY IF the purchased item(s) has not been altered and can be returned in it's original state within 5 Days of receipt at customers expense.

 ( NO EXCHANGES on custom units)

 

REQUIRED DEPOSIT

A 50% non-refundable deposit is required on all custom orders.

Must submit full price order if utilizing SEZZLE.

TURN AROUND TIME/SHIPPING

During normal times your order would ship AFTER 10 processing days however due to the nationwide pandemic, orders are taking up to 14 days processing time. Upon completion of CUSTOM UNITS, photos will be sent for approval. Once approved, you will receive an invoice for the remaining balance. The balance must be paid within 24 hours to prevent storage fees. If remaining balance is not paid within 10 Calendar Days of approval, Yummy Candi Collection management reserves the right to cancel the order. Deposit will NOT be returned.

SIGNATURE REQUIRED UPON DELIVERY

Due to dishonest individuals, in order to protect our company against false claims of non receipt of purchase or filing an unauthorized charges claim,  all bundle and unit orders will require signature for delivery. Billing address and shipping address provided to us must match or your order will be canceled. Effective May 5, 2019 ALL orders over $250.0 will require a signed authorization form, copy of ID and signature by purchaser ONLY delivery.

Please Note: You cannot dispute charges with your bank or the payment processor if the carrier delays the delivery of your order. If the tracking number displays DELIVERED however, you did not receive, you must contact your local the United States Postal Service directly and not dispute the transaction. Once your order has shipped, Yummy Candi Collection is NO LONGER responsible for your package.